Terms of service

Academy Terms and Conditions

 

Course Payment

  • A non-refundable deposit payment of 30% of the overall course cost is to be paid at the time of booking.
  • A payment of the remaining 70% course fee balance is to be paid directly to the educator on the date of your chosen training course. Payment options to be discussed with your educator. Training will only commence once the full balance has been paid.
  • In the event of unforeseen circumstances, you can transfer the date of your course. The date can only be transferred once.

 

Cancellations & Refunds

We are unable to offer refunds if you want to cancel your training course.

The only exception to this is the 24-hour cancellation policy below, which allows you to cancel any booking within 24 hours of the original booking being made. Call 07701299696.

However, we recognise that in exceptional circumstances such as bereavement, we would wish to consider offering you a credit note at such a difficult time. These decisions are made at the discretion of the educator of your course and will only be considered if the bereavement relates to immediate family, for example, a partner, child, parent or sibling.

Although we are unable to offer a refund if you no longer wish to attend your original booking, you can change your booking to a future date within a reasonable time, to be discussed with your educator. If you have purchased your course at a discounted price you will have to pay the difference to the full course price.

You may cancel your booking within 24 hours of making the original booking, you will receive a refund excluding any administrative fees incurred. A cancellation fee will be charged at £20, please call 07701299696. Refunds will be made via the method used to book the course.

All claims will be assessed entirely at the discretion of Niche Studio & Training. The credit will be the value of the original fee paid, per booking, and can be used against any future bookings within the following six-month period, minus a £25 re-booking fee.

Names of students may be changed on payment of a “name change” fee of £15 per student, per booking up to the day before the scheduled course. In addition, if there is a difference between the original fee paid and the current fee available at the time the change is made, the customer will be required to pay any increased fee since the original booking. No refund will be given if the new fee is lower.

 

Transferring Courses

The following charges will apply if you wish to transfer your booking to a later course:

If you have purchased your course at a discounted price you will have to pay the difference to the full course price.

The choice of the course date must be specified at the time of transfer or else the instruction will be considered a cancellation.

The option to transfer students can only be used once, after which any movement will be considered a cancellation. All outstanding invoices are to remain due, irrespective of the number of working days’ notice given for the cancellation.

 

Course Dates and Venue

Niche Studio & Training reserves the right to alter course dates without liability.

In the event of a cancellation where alternatives cannot be provided in respect of the course, a full refund will be offered.

Niche Studio & Training will not reimburse travel or accommodation expenses. Niche Studio & Training is not able to offer refunds for cancellations outside of our control, including adverse weather conditions, flooding or industrial action, but we will endeavour to work with our customers to re-arrange course dates where possible.

 

Course Outlines

To respond rapidly to changes in market demand, Niche Studio & Training reserves the right to alter its course content at any time.


Course Notes and Training

Niche Studio & Training course notes and training cannot be relied upon for legal interpretation. Neither Niche Studio & Training nor its trainers or consultants can accept responsibility for the actions of clients, or those of other people reading the course notes, or responsibility of any loss incurred as a result of relying on the course content or course notes. All documents and training manuals supplied by Niche Studio & Training must not be copied or reproduced in any way.


Models

All students are required to bring a model with them to practice on, this applies to all courses regardless of how many students are booked onto the course.

 

Course Insurance

It is the student's responsibility to check with their insurance provider that they qualify for insurance cover after passing a Niche Studio & Training course. It is imperative that you check this with your insurance provider before booking a course. Niche Studio & Training can assist you if you haven’t already procured an insurance policy, please check with us at the time of booking for further information.

We recommend you acquire student insurance for your practical training day. More information can be found at www.abtinsurance.co.uk (Niche Studio & Training is not liable or responsible for information or terms and conditions held on any third-party website. Please note that any transactions thar occur between you and ABT insurance are not the responsibility of Niche Studio & Training and cannot be construed as such.

 

Certification

Certificates are not issued on the day of training (excluding Builder Gel and E-File) and will follow after a number of case studies have been provided to Niche Studio & Training for approval. Certificates will then be posted to students via Royal Mail after satisfactory completion of the course.

 

Criteria for Satisfaction are as Follows:

  • Successfully demonstrate a proficient treatment on the day of practical training.
  • Supply three case studies to the educator via email for approval after the training is undertaken at info@nichestudios.co.uk.
  • Complete any theory for each course undertaken and email it to info@nichestudios.co.uk. All theory submissions must be made at least one week before the practical course date to allow for marking, you will not be able to undertake the practical training until you have completed the theory work.
  • If you require help with your theory work our educator is very accommodating and will help you to work through areas of the course that may need further clarification. (Please ensure your full name and contact details are included on any assessment submissions).
  • If the educator decides that any student would benefit from additional training Niche Studio & Training reserves the right to withhold certification until successful practical demonstration is observed. Students that are unsuccessful may be asked to supply additional case studies with the number being decided by the educator.

 

Punctuality

It is required that you arrive 15 minutes before the arranged start time to ensure you don’t delay the lesson starting for other students attending the course. If you are struggling to arrive on time, please contact your educator at the earliest opportunity to inform them of your arrival time. If you are going to be 30 minutes or more late, then you may not be allowed to undertake the course that day, this is at the discretion of the educator. Being late for your course is not an excuse for re-scheduling to another date and no refund will be given.

 

Complaints

Niche Studio & Training is committed to providing a high-quality service to all students, when something goes wrong we need to you to tell us about it. This will help us to improve our standards. If you have a complaint, please contact us with the details. We will acknowledge your complaint and try to resolve it as quickly as possible.